Return Policy

Items may be returned within 30 days of the original purchase date.

Returns accepted provided all items are unused, in their original packaging, and in the same condition as received. We may reject your refund if these standards are not met. 

Approved returns will be refunded to the original form of payment within 5–10 business days after we receive the item.

Exchanges are available for the same item in a different size or colour, subject to availability.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

To start a return, please send us an email at contactneens@gmail.com.